We would like to inform you of a temporary update regarding the availability of Neumi Neuro. Due to an unforeseen operational delay, Neuro has been placed on temporary backorder while new inventory is being prepared. As a result, Neuro is currently unavailable for purchase.
What This Means for You
- Neuro is temporarily unavailable for purchase
- Customers with an active Autoship will be contacted directly by our team with additional information
- Our support team is available to assist you with any questions or concerns
Our Commitment
We understand the importance of consistency in your routine and sincerely apologize for any inconvenience this may cause. Our team is working diligently to restock Neuro as quickly as possible.
We will provide updates and notify you as soon as Neuro becomes available again.
Need Assistance?
If you have any questions or need support, please contact us:
Email: support@neumi.com
Visit our Help Center: help.neumi.com
Frequently Asked Questions (FAQ)
1. Why is Neumi Neuro unavailable?
- Neuro is currently on backorder due to an unforeseen operational delay.
2. When will Neuro be available again?
- At this time, we do not have a confirmed restock date. We will notify customers as soon as it becomes available.
3. Can I still purchase Neuro?
- No, Neuro is temporarily unavailable for purchase until inventory is restocked.
4. What happens if I have Neuro in my Autoship order?
- If you have an active Autoship that includes Neuro, our team will contact you directly via email with more information.
NOTE: If you do not receive an email from us, it means your order may not be affected, and you may still receive Neuro as scheduled.
5. Do I need to take any action regarding my Autoship?
- No immediate action is required. Our team will reach out to assist you and ensure your satisfaction.
6. Will there be a replacement product offered?
- Details regarding alternatives or adjustments will be shared directly with affected Autoship customers.
7. Who can I contact for help?
- You can reach our support team at support@neumi.com or visit help.neumi.com for more information.
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