Neumi App Frequently Asked Questions
Q1: Who do I need to contact if I have issues with my App?
A1: Please email support@fluid.app. They are more than happy to help you with any issues with the App.
Q2: Is the App available for all the countries where Neumi is open?
A2: For now, the App is available just for the following countries:
- United States
- Australia
- Austria
- Canada
- Colombia
- Costa Rica
- Dominican Republic
- Ecuador
- El Salvador
- France
- Germany
- Guatemala
- Hong Kong
- Hungary
- Indonesia
- Israel
- Italy
- Latvia
- Lithuania
- Mexico
- Netherlands
- New Zeland
- Nigeria
- Peru
- Philippines
- Poland
- Singapore
- South Africa
- Spain
- Sweden
- Switzerland
- Taiwan
- United Kingdom
Q3: Does Neumi have training videos on how to use the App?
A4: Yes, we do! Below is a list of links that explain how to use our Neumi App.
- Neumi App Overview and Explanation:
https://www.youtube.com/live/ntFguyu6WBA?feature=shared - MySite set up:
https://youtu.be/ewBz3I1m0LM?feature=shared - Using Playlists:
https://youtu.be/F0ezCuLJsEk?feature=shared - Adding Media:
https://youtu.be/eM1-uSidvjU?feature=shared
Q4: Is the app available for Android?
A5: Yes, the app is available for Android and iOS devices. Below are the links for the stores:
Google Play Store: https://play.google.com/store/apps/details?id=com.neumi.fluid.app
App Store: https://apps.apple.com/us/app/neumi/id6483938872
Q5: Can I shop through the app?
For the time being, the "shop" tab has been removed from the app. If you would like to place an order, you may access your back office through the app by pressing the widget that is titled "Web office" on the home page.