Neumi App Frequently Asked Questions
Q1: Who do I need to contact if I have issues with my App?
A1: Please email support@fluid.app. They are more than happy to help you with any issues with the App.
Q2: Is the App available for all the countries where Neumi is open?
A2: For now, the App is available just for the following countries:
- United States
- Australia
- Austria
- Canada
- Colombia
- Costa Rica
- Dominican Republic
- Ecuador
- El Salvador
- France
- Germany
- Guatemala
- Hong Kong
- Hungary
- Indonesia
- Israel
- Italy
- Latvia
- Lithuania
- Mexico
- Netherlands
- New Zeland
- Nigeria
- Peru
- Philippines
- Poland
- Singapore
- South Africa
- Spain
- Sweden
- Switzerland
- Taiwan
- United Kingdom
Q3: Do you have a promo if I place an order through the App?
A3: Yes! We have a promo for those who purchase through the App. During August, they will receive 10% extra of the volume for those orders made on the app.
Q4: Does Neumi have training videos on how to use the App?
A4: Yes, we do! Below is a list of links that explain how to use our Neumi App.
- Neumi App Overview and Explanation:
https://www.youtube.com/live/ntFguyu6WBA?feature=shared - MySite set up:
https://youtu.be/ewBz3I1m0LM?feature=shared - Using Playlists:
https://youtu.be/F0ezCuLJsEk?feature=shared - Adding Media:
https://youtu.be/eM1-uSidvjU?feature=shared
Q5: Is the app available for Android?
A5: Yes, the app is available for Android and iOS devices. Below are the links for the stores:
Google Play Store: https://play.google.com/store/apps/details?id=com.neumi.fluid.app
App Store: https://apps.apple.com/us/app/neumi/id6483938872