How can I create an auto-ship?

Once you log in to your Backoffice, please follow the instructions:


  1. Click on the three lines in the screen’s upper left-hand corner.



  2. When you click the three lines, a “Menu” will appear, showing different options. Click where it says “Orders.”

  3. Once on Orders, click on “Manage Auto Orders,” which will show you a button that says “Create Auto Order” in the upper left-hand corner of the screen.




  4. Clicking on the “Create Auto Order” button will bring up a page with our products and packages. Please select the one you prefer by clicking on “Subscribe.”

  5. You will see the product on the checkout cart. Please continue the process by clicking on “Checkout.”

  6. “Review” is the final step for creating our auto-order. Before you save the changes, please double-check all the information on “Shipping Details,” “Subscription Settings”*, and “Payment.” Once you verify everything is correct, please go to your upper right-hand screen and click “Save Changes.”



Note: If you decided to subscribe on a Quarterly Combo, please double-check the “Subscription Settings” and choose the frequency to the “Quarterly” option; that way, you auto-order process every three months. In addition, please verify the date on when you want your auto order to start.