How do I cancel my Neumi subscription as a member?

1. To cancel an autoship as a member, please login to your back office at office.neumi.com.
   
2. . Once you are logged in, please select the three lines in the top left corner then select “orders” then “manage auto orders”. 
   
   
3. That will bring you to the autoship page where you can see your autoship. On the far right side of the screen you will see a garbage bin. To cancel your autoship, please select the garbage bin and confirm the cancellation of your autoship.”
   

We understand that sometimes things don't work out, and you may need to cancel your order/ subscription. If you need assistance with this, our friendly support team is here to help with the cancellation process, answer any questions, and ensure it's done quickly and accurately. We're here to assist you if you need to cancel due to unforeseen circumstances or if you change your mind.

Please give us a call at 385- 429-6122

Note: We recommend contacting us 24-48 business hours before your auto-ship is processed.