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      Uncontrolled Delays

      Important Update: Delays in Order Deliveries for Select Countries

      Dear Neumi Member,

      We wanted to let you know about an unexpected delay affecting orders destined to our European markets. Despite our efforts to ensure timely deliveries, certain logistical challenges beyond our control have impacted our regular schedule. Here is the information of the delays: 

      Country Specification 
      General Possible delays expected overal in the network for parcel transiting through Amsterdam due to NATO summit in the Netherlands (June 22-27th).
      Israel 

      Due to the armed conflict between Israel and Iran, the Israeli airspace (FIR) has been closed until
      further notice.
      The orders uploaded from 16-06-2025 end of morning (CET) are on hold at our warehouse until the
      situation improves.
      The orders already/still in the network are being monitored.
      We remain are in close contact with the carrier and monitor the situation closely. We will keep the
      concerned customer(s) informed per email.
      France Occasional delay of 1 working day seen in the network.
      Germany Occasional delay of 1-2 working day seen in the network.
      Italy GLS NL - Possible delays due to strikes in various HUBs
      The Netherlands

      Delays expected around June 22nd till June 27th included for parcels to/transiting through this
      country due to NATO Summit in The Hague.
      Major traffic and safety measures are in place to transport the world leaders, ministers and
      delegation members safely between Schiphol and The Hague. Motorways and local roads in the
      Randstad - particularly around The Hague, Amsterdam and Rotterdam - will be partially or
      completely closed.
      The carrier reported that some postcodes areas will not be reachable resulting in parcels being
      possibly delayed and/or diverted to parcelshops temporary.
      Below area's that will not be reachable (non-exhaustive):
      2518 AA,AB,AC,AD, DH & DJ
      2517 KK, KL,KM,KN,KP,KA,JZ,LD & JR
      Sweden Occasional delay of 1 working day seen in the network.

      Spain

       

      Occasional delay of 1 working day seen in the network.

      Bahrain / Kuwait /Qatar/ UAE

      		 Due to the armed conflict between Iran and Israel airspaces were shut down for a few hours on 23-
      106.
      Delays to, from and through these countries may occur due to the disturbances caused by the few
      hours closure.

      Please don't worry- we are actively working to resolve these issues and reduce any further disruption.  If you have any urgent concerns, please don't hesitate to contact our customer support team, who are here to help.

      We apologize for any inconvenience this may cause and appreciate your patience and understanding.

      Note: If you received an email from our end, please reply to our email because we might need more information to deliver your order.  

      Thank you for your continued trust in us.


      Updated on June 24th, 2025