Everything you need to know about Neumi Thailand
How can I contact Thailand support?
- Email: thailand@neumi.com
What products are available in Thailand?
- We offer two premium products:
- Neumi Skin
- Nutriswish
Is shipping included in the price?
- Yes, shipping is included for all orders in the final total, so you won't have to worry about additional shipping costs.
Are there any taxes or additional charges?
- A 7% sales tax will be added to your total order amount at checkout, as mandated by Thai tax regulations.
What payment methods are accepted?
- We accept:
- Credit Card
- Bank Deposit
What is the conversion rate if I pay by bank deposit?
- The conversion rate is 33 Thai Baht = 1 USD
How do I make a bank deposit payment?
- Please make the deposit to the following bank account:
- Bank name: Siam Commercial Bank
Account number: 278-240733-4
Account name: Neumi (Thailand) Co., Ltd.
What should I do after making the deposit?
- Please complete the Thailand Bank Deposit Form and upload the bank slip or proof of payment.
*Once we receive your email, your order will be processed on the next business day.
Can I cancel or modify my order after it's been placed?
- Once your order is placed, it cannot be canceled or modified. Please review your order carefully before sending the email.
What is the estimated shipping time frame?
- Shipping typically takes 3 to 7 business days, depending on the shipping address location.