Please keep in mind that our orders take a few business days to arrive, to see more exact expected delivery times, click here.
If the estimated time of arrival has passed and you still haven't received your order, please check the tracking information to see if it shows an expected delivery date.
If you don't have a tracking number yet, please contact Neumi customer service via phone or email and we can look for a tracking number. If there is no tracking number available, we will check with the warehouse to see if they have a tracking number or if there is any information missing from the order.
*Customer service phone number: 385-429-6122. Customer service email: support@neumi.com