Will I get shipping updates via email?

For the time being, Neumi isn't sending tracking information via email. If you would like to find your tracking number, please locate your order history and select the desired order number. This will open up the order invoice and the tracking number is on the top right corner. To know which carrier is in charge of delivering your order un your country, click here.

*If you cannot see a tracking number after a few days after the original order date, please contact our customer service team.