Thailand Field - FAQ

How can I contact Thailand support?

- Email: thailand@neumi.com

What products are available in Thailand?

- We offer two premium products:

• Neumi Skin

• Nutriswish

Is shipping included in the price?

- Yes, shipping is included for all orders in the final total, so you won't have to worry about additional shipping costs.

Are there any taxes or additional charges?

- A 7% sales tax will be added to your total order amount at checkout, as mandated by Thai tax regulations.

What payment methods are accepted?

- We accept:

• Credit Card

• Bank Deposit

What is the conversion rate if I pay by bank deposit?

- The conversion rate is 33 Thai Baht = 1 USD

How do I make a bank deposit payment?

- Please make the deposit to the following bank account:

• Bank name: Siam Commercial Bank
  Account number: 278-240733-4
  Account name: Neumi (Thailand) Co., Ltd.

What should I do after making the deposit?

- Please complete the Thailand Bank Deposit Form and upload the bank slip or proof of payment.

*Once we receive your email, your order will be processed on the next business day.

Can I cancel or modify my order after it's been placed?

- Once your order is placed, it cannot be canceled or modified. Please review your order carefully before sending the email. 

What is the estimated shipping time frame? 

- Shipping typically takes 3 to 7 business days, depending on the shipping address location.