A payment wallet is considered dormant if there is no activity (no deposits or withdrawals) for a period of six (6) consecutive months.
Once a wallet becomes dormant, a $10 administrative fee per notice may be applied and deducted from the available balance.
How to Avoid Fees
To prevent fees, Associates should ensure there is at least one transaction within a six-month period or withdraw any remaining funds if the wallet is no longer in use.
Key Takeaway
Keeping your wallet active helps you avoid administrative charges and maintain full access to your funds.
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