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Which carrier does Neumi use to ship our product?

Lizette U.
Updated

Neumi partners with a range of trusted shipping carriers to ensure efficient and reliable delivery based on each destination. Depending on the country, orders may be handled by an international carrier for the initial transit and then transferred to a local delivery provider for final distribution. This approach allows us to optimize delivery times and provide the best possible service across different regions.

For more detailed information, please see the table content below. This resource provides up-to-date details on our delivery partners and processes by destination.

Country

Courier

Shipping Time
United States USPS - https://www.usps.com/

5-7 Days
Canada Landmark - https://track.landmarkglobal.com/

3-10 Days

 
Apple Express - https://track.appleexpress.com/
Canada Post - https://www.canadapost-postescanada.ca/track-reperage/en/home
Mexico  DHL - https://www.dhl.com/global-en/home.html

3- 7 Days
Europe/ Austria 

Express Delivery

5 - 8 Days
DHL Express- https://www.dhl.com/global-en/home.html

Standard Delivery

DPD*- https://www.dpdgroup.com/nl/mydpd/my-parcels/search
GLS* - https://gls-group.eu/EU/en/parcel-tracking/
DHL Paket* - https://www.dhl.com/de-en/home/tracking.html
DHL Economy *- https://www.dhl.com/de-en/home/tracking.html
Colombia Interrapidisimo- https://interrapidisimo.com/sigue-tu-envio/

3 - 5 Days
Ecuador Servientregas - https://www.servientrega.com.ec/

3 - 5 Days
Peru Olva Courier - https://tracking.olvaexpress.pe/

2 - 8 Days
Australia  Australia Post - https://auspost.com.au/

3 - 8 Days
UAE Aramex- https://www.aramex.com/eg/en/track/shipments

3 - 10 Days
Malaysia, Singapore, Hong Kong 
 

Global Access - https://tracking.globalaccess.com/Neumi/

You can use your order number to track the order.

3 - 10 Days
Japan Yamato - https://www.yamatoamerica.com/tracking/

3 - 8 Days
Taiwan  Landmark - https://track.landmarkglobal.com/

10 -20 Days
South Africa The Courier Guy - https://thecourierguy.co.za/

3 - 7 Days
Philippines Locad - https://tracking.golocad.com/

3- 7 Days

 

Delivery Process by Destination

  • Canada: Orders originating in the United States are transported via Landmark, subsequently transferring to a local carrier such as Apple Express or Canada Post for final delivery.

  • Taiwan: Landmark manages transit from the U.S. to Taiwan, after which a secondary local carrier assumes responsibility for delivery.

  • Latin America: Only local carriers are used, with no specific, consistent carrier designated.

Standard Delivery Information

Our Standard Delivery service utilizes specific couriers assigned by country. Refer to the table below for details on the designated couriers for your region.

Standard Delivery Couriers 

DPD

GLS

DHL
Hungary Poland Germany - DHL Paket
Spain Romania UK - DHL Economy
Latvia Italy  

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