Overview
Starting Tuesday, September 30, we will launch a new shipping courier for select markets to improve delivery speed, tracking, and reliability.
This update applies to:
- Malaysia
- Singapore
- Hong Kong
- Japan
Key Updates
1. Effective Date
- The new courier and shipping rates will apply to all orders placed on or after Tuesday, September 30.
2. Updated Shipping Costs
The following table shows estimated shipping costs for our products and packages. Final shipping costs will be displayed at the order checkout page.
| Singapore | Malaysia | Hong Kong | Japan | |
| 1 Bottle | $15 | $15 | $15 | $17 |
| $100 Pack | $17 | $17 | $17 | $20 |
| $300 Pack | $50 | Not Available | $30 | Not Available |
3. Singapore GST
In compliance with local regulations, Goods and Services Tax (GST) will now be applied to all Singapore orders.
- GST is calculated and displayed at checkout.
- The final order total includes shipping plus GST.
4. Transit Times & Import Restrictions
Please review estimated transit times and customs/import limits:
| Market | Estimated Transit Time | Import Restrictions |
| Hong Kong | 5–10 business days | No special limit announced |
| Japan | 3–8 business days | Limited to 2 bottles per order. Packages exceeding this will not clear customs. |
| Malaysia | 4–9 business days | Limited to 2 bottles per order. Packages exceeding this will not clear customs. |
| Singapore | 3–8 business days | Import limit: SGD $400 per order. Orders above this may face clearance issues. |
Frequently Asked Questions (FAQ)
Q: When does this change take effect?
A: The new courier, rates, and policies take effect Tuesday, September 30.
Q: What if I place an order before September 30?
A: Orders placed before the effective date will ship under the existing courier and rates.
Q: What happens if I exceed import limits?
A: Orders exceed import limits may be subject to additional customs duties, longer delivery times, or cancellation. To avoid issues, please adjust your order to stay within the allowed limit.
Q: Does GST apply to all Singapore orders?
A: Yes. GST is required on all Singapore orders, including shipping charges.
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